Terms & Conditions

1. Acceptance of Terms

By accessing and using MediRakshak ("the Platform"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms & Conditions, please do not use the Platform.

2. Use of Service

MediRakshak provides a platform to connect patients with healthcare providers, hospitals, and doctors. The Platform facilitates:

• Hospital and doctor search functionality
• Online appointment booking
• 24×7 hospital availability information
• Doctor specialization and schedule information

3. User Responsibilities

As a user of MediRakshak, you agree to:

• Provide accurate and complete information during registration
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the Platform only for lawful purposes
• Not misuse or abuse the Platform or its services

4. Booking and Appointments

When booking appointments through MediRakshak:

• Bookings are subject to doctor and hospital availability
• You must arrive on time for your scheduled appointment
• Cancellations should be made at least 24 hours in advance
• No-shows may result in restrictions on future bookings
• Consultation fees are determined by the healthcare provider

5. Medical Disclaimer

MediRakshak is a platform that connects patients with healthcare providers. We do not:

• Provide medical advice, diagnosis, or treatment
• Guarantee the quality of medical services provided
• Take responsibility for medical outcomes
• Endorse any specific doctor, hospital, or treatment

Always seek the advice of qualified healthcare professionals for medical concerns.

6. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using MediRakshak, you consent to our data practices as described in the Privacy Policy.

7. Intellectual Property

All content on MediRakshak, including text, graphics, logos, images, and software, is the property of MediRakshak or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

MediRakshak shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Platform. We do not guarantee uninterrupted or error-free service.

9. Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the Platform. Your continued use of MediRakshak after changes constitutes acceptance of the modified terms.

10. Termination

We reserve the right to terminate or suspend your account and access to the Platform at our sole discretion, without notice, for conduct that we believe violates these Terms & Conditions or is harmful to other users, us, or third parties.

11. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

12. Contact Information

If you have any questions about these Terms & Conditions, please contact us at: